Recording – Digital Masterclass: World-Class Handoffs

Brett Crossley, VP of Customer Success & Services at MetaCX, joined Modern Sales Pros to walk through world-class handoffs and discuss how businesses can improve this critical process.

Why? The deal cycle handoff process is broken.

How often have you experienced a streamlined sales handoff – where the buying journey is completely coherent, and every touch you receive is aligned?

The handoff is the critical moment where you can turn your buyers interest into loyalty – this should be a continuation of the goodwill and momentum generated in the sales cycle.

Key Topics

• Creating a shared success plan
• Introducing stakeholders
• Communication and when it should happen
• Celebrating milestones

Watch the full webinar recording below!