Recording – Digital Masterclass: World-Class Handoffs
Brett Crossley, VP of Customer Success & Services at MetaCX, joined Modern Sales Pros to walk through world-class handoffs and discuss how businesses can improve this critical process.
Why? The deal cycle handoff process is broken.
How often have you experienced a streamlined sales handoff – where the buying journey is completely coherent, and every touch you receive is aligned?
The handoff is the critical moment where you can turn your buyers interest into loyalty – this should be a continuation of the goodwill and momentum generated in the sales cycle.
- Creating a shared success plan
- Introducing stakeholders
- Communication and when it should happen
- Celebrating milestones
Watch the full webinar recording below!