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MetaCX for Technology

Put value at the center of the customer experience to achieve shared success and lock in future growth.

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Sell on Value. Renew on Proof.

Companies make technology purchases with certain outcomes in mind. This expectation of value is consistent across all buyers, yet many technology providers fail to put value at the center of the customer experience. A solution is needed that ties together sales and customer success as one “steel thread” experience.

Value Selling

Where marketing and sales teams position outcomes that can be achieved for the customer.

Value Delivery

Where implementation and onboarding teams deliver on these promises.

Value Realization

Where CSMs and account managers measure and prove that outcomes were achieved.

Close More Deals by Focusing on Value

Build trust in your company by focusing the sales motion on your prospects’ desired outcomes. Providing visible proof of your commitment to your buyer’s business goals will accelerate the sales process and move deals forward.

Ensure Continuous Alignment
by Prioritizing Outcomes

Ensure your team is delivering value from sales through renewal by keeping desired outcomes the central focus of each customer relationship. Gain real-time insight into when you need to take action to achieve shared success.

Retain and Expand Customers
by Proving Your Impact

Prove your impact to customers by capturing and conceptualizing real-time, multidirectional data. Turn individual metrics into a dynamic view of performance toward the achievement of outcomes and delivery of value.

Ready to Learn More?

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By joining the Business Value Network, you’re able to connect with organizations both upstream and downstream in your value chain to align on expected outcomes and measure value delivery over time. Learn more by requesting a demo.

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Contact

MetaCX
830 Massachusetts Ave. Ste 1500
Indianapolis, IN 46204